Terms & Conditions

Welcome to Chocolate.org. Chocolate.org provides services to you subject to the following terms and conditions. If you visit www.Chocolate.org, shop for or purchase goods or services at Chocolate.org, you accept these conditions.


Please review our Privacy Statement, which also governs your visit to Chocolate.org, to understand our privacy practices. The link to the privacy policy page is available at the bottom of every page.


All information and representations described or relating to the ingredients and contents of products have been supplied solely by the vendor who creates the product. Chocolate.org makes no warranties or representations that such information is complete or correct. Customers should rely solely on the ingredients listed on the product packaging. All questions or concerns about ingredients will be directed to the vendor.


If you have signed up for our newsletters you will begin to receive email updates from us. You will have the choice to stop receiving such emails. Chocolate.org respects your privacy and will not share your personal information with any third party advertisers without your consent. For more information please read our privacy policy. You can opt out of receiving emails by visiting the link provided at the top of every email received.


When you visit Chocolate.org or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Chocolate.org, LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Chocolate.org and protected by U.S. and international copyright laws. All software used on this site is the property of Chocolate.org or its software suppliers and protected by United States and international copyright laws.


Chocolate.org and other marks indicated on our site are trademarks of Chocolate.org, LLC or its subsidiaries, in the United States and other countries. UPS, the UPS brand mark, and the Color Brown are trademarks of United Parcel Service of America, Inc. All Rights Reserved.

Chocolate.org graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Chocolate.org, LLC. or its subsidiaries. Chocolate.org's trademarks and trade dress may not be used in connection with any product or service that is not Chocolate.org's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Chocolate.org. All other trademarks not owned by Chocolate.org or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Chocolate.org or its subsidiaries.


Chocolate.org grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Chocolate.org. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any purpose, commercial or otherwise, without express written consent from Chocolate.org. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Chocolate.org and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Chocolate.org's name or trademarks without the express written consent of Chocolate.org. Any unauthorized use terminates the permission or license granted by Chocolate.org. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Chocolate.org so long as the link does not portray Chocolate.org, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Chocolate.org logo or other proprietary graphic or trademark as part of the link without express written permission.


Registered users may submit a Testimonial for posting on the site, or submit reviews, recipes, articles, suggestions, ideas, and comments. Users should take care that all content they submit is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any such submitted content. Chocolate.org reserves the right (but not the obligation) to remove or edit or reject such content. If you do post content or submit material, and unless we indicate otherwise, you grant Chocolate.org and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Chocolate.org and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you submit for posting; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Chocolate.org or its affiliates for all claims resulting from content you supply.


Items purchased from Chocolate.org which are subject to physical delivery are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon delivery to the carrier by our chocolate vendor. Items purchased from Chocolate.org which are delivered online to you through your account on our website are deemed delivered upon first use or submission.


Parties other than Chocolate.org and its subsidiaries may sell product lines or offer services on this site. In addition, we provide links to the sites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any of these businesses or individuals or the content of their Web sites. Chocolate.org does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.


This site is provided by Chocolate.org on an "as is" and "as available" basis. Chocolate.org makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Chocolate.org disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Chocolate.org does not warrant that this site, its servers, or e-mail sent from Chocolate.org are free of viruses or other harmful components. Chocolate.org will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.


By visiting Chocolate.org, you agree that the laws of the Commonwealth of Massachusetts, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Chocolate.org or its affiliates.


Any dispute relating in any way to your visit to Chocolate.org or to products you purchase on or through Chocolate.org shall be submitted to confidential arbitration in Newport Beach, CA, except that, to the extent you have in any manner violated or threatened to violate Chocolate.org's intellectual property rights,Chocolate.org may seek injunctive or other appropriate relief in any state or federal court in the Commonwealth of California, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.


Please review our other policies, such as our Privacy Statement, posted on this site. These policies also govern your visit to Chocolate.org. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


If you are not completely satisfied with the quality of the product, we will provide a full refund. Please note: For orders over $120.00 Chocolate.org requires a return of goods to the shipper before refund will be provided.


We guarantee the quality and timely shipment of our products. If your product ships late and arrives after the expected arrival day, we will provide a full refund of charges incurred for the shipment.


Chocolate.org depends on UPS and the US Postal Service for delivery of goods. UPS has an extremely high rate of on-time delivery. In cases where Chocolate.org ships a package on-time but UPS causes a late delivery, we will refund your shipping charges. US Postal Service provides cost-effective residential delivery. However, US Postal Service delivery dates are estimates only. We guarantee that your package will arrive within 2 business days of the estimated date for US Postal Service shipments.


Returns must be sent within 10 days of delivery. Chocolate.org will provide the label for return. There are no restocking fees. An RMA/return authorization is not required. There are no limitations on the condition of the packaging. The majority of the consumable items must not be consumed. Refunds will be credited to payment account.


Due to package processing at customs, our late delivery guarantee does not apply to international shipments. When a late delivery is caused by conditions beyond the control of UPS including but not limited to: Bad weather conditions, power outages, network outages, acts of God, or acts of government, this guarantee does not apply.


Chocolate.org does not guarantee shipments with inaccurate or incomplete names or delivery addresses. It is the responsibility of the buyer to provide an accurate and complete name and delivery address.


If a signature is required for a particular shipment, it is the responsibility of the customer to make sure the recipient will sign for delivery. In most cases Chocolate.org does not force a signature. However, the UPS driver may decide that it is not safe to leave the package unattended. In those cases, a signature is required by UPS. Chocolate.org does not guarantee delivery of packages when the recipient is unavailable to sign for a package. The UPS driver will make repeated attempts to deliver. Chocolate.org sends email notification to the buyer so that he/she can notify the recipient of the attempted delivery. If all delivery attempts fail, the package will be held for a period of time by the shipping provider and then destroyed.


Due to the fact that chocolate can be damaged by heat, Chocolate.org has special rules for hot weather shipping. When shipments are high risk, we will offer insurance (during checkout) to protect against heat damage. If insurance is offered but not purchased, the shipment is not guaranteed. All other cases are guaranteed against heat damage.


Orders under $120.00 USD can be canceled for any reason any time before shipment occurs. Orders over $120.00 must be canceled within 5 hours of placing the order. Customized/bulk orders requiring special preparation according to customer requests must be canceled two weeks prior to desired ship date.


This document was last updated on January 11, 2019.