Customer Testimonials

Chocolate is a Gift that Keeps on Giving

 

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    I live in Australia and miss my mom, especially at a special time like Easter. I've live here for nearly 31 years now, and I have to say, to be able to find quality chocolate (because Mom LOVES Chocolate!) like yours and be able to arrange delivery through your website with such ease, is a blessing. Many thanks Happy Easter.

    CherylAustralia
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    Yes, the package arrived on time and it was a HUGE hit! Thank you so much for helping make that happen, and YES, I will be using your site over and over again in the future. I’ll also try to recommend your site whenever possible. I greatly appreciate your assistance and am so pleased the product was as loved as I had hoped it would be.

    SteveWashington, Illinois
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    I only wished you could deliver to Scotland. Your chocolate looks amazing. Especially those little turtles I ordered. I licked my screen when putting them into the basket! Many Thanks!

    AprilScotland
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    My friend has received the gift, and he was very happy. For me it's the first time I tried to send from Chocolate.org. I just want to say thank you for very very good service, and you have a new customer.

    ToveBergen, Norway
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    THANK YOU! We truly appreciate the extra effort you put out to get us your product in good shape! My son is happy!

    LauriePunta Gorda, Florida
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    Thank you for your efforts. I am thoroughly pleased now, as the order just arrived in fantastic condition. Thank you again so much.

    ShawnVirginia
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    Thanks so much Mark. They still have not found the lost shipment that had the delivery confirmation. I plan to use you to send a package to my brother. You are truly a gracious professional. I will definitely recommend you to others.

    Gail D.Indian Harbour Beach, Florida
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    The birthday cake was delivered in time and was an awesome surprise. Thanks for the really good work and super communication. I will be shopping again at chocolate.org and will recommend you to anyone looking for good delivery ideas.

    Alex H.Göttingen, Germany
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    You are a great company and have helped me out several times. Thank you so very much. I will recommend you to all my chocolate loving friends!

    SallySurprise, Arizona
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    I want to thank you for all your help. I will recommend Chocolate.Com and also place future orders. Your company has been very efficient with crediting my account. It has been a pleasure working with you.

    Susan H.North Carolina
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    Again I wanted to say thank you for your support in resolving this order number. I will shop at chocolate.org again based on your support and customer service.

    StephanieMassachusetts
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    The shipment arrived as scheduled on Friday. It all worked out. I am very happy with my order. Thank you again for your reply. I appreciate your professional service and look forward to doing business again.

    Steve W.Los Angeles, California
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    Just a note to say "thanks" for your hard work, accepting Paypal, and a wonderful selection of chocolate everything! Much appreciated!

    Judy E.Knoxville, Tennessee
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    Thank you for the prompt reply, I appreciate it, always nice to receive good customer service Ill be sure to recommend you to others.

    TimUnited Kingdom
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    My first order was delayed and then lost entirely. I expected no help from support, but your customer service refunded me and gave me a discount off of my next purchase which I used to buy from another vendor on your website. Thank you for having exceptional customer service, a rarity these days. You will have my business again as well as that of my friends, to whom I will recommend your site.

    JeffreyAmelia, Ohio
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    I just want to say THANK YOU so much! My son received the chocolate today (as promised) in Jacksonville, Fl and it was perfect. Honestly, not one company in or around Jacksonville could complete this order -- we needed a Massachusetts company to deliver for us. Thanks again so much. You really went above and beyond to help us out.

    Sue P.Rhode Island
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    Customer Service was extremely cordial, and most polite. I thoroughly enjoyed the experience. Every detail was attended to most efficiently! I made a special request regarding the handling of the return address, and my request was honored. Finally, let me say, just how pleased I was with the delivery turn around. I will certainly use your services again.

    Val M.New Bedford, Massachusetts
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    I have ordered from many websites for so many different things. I have never received a return email so fast, or got such great customer service from a website before. THANK you for going ABOVE and BEYOND!! I really do appreciate you shipping this out for me. I will definitely recommend and use this site more often. Thanks again.

    Sandy H.Knoxville, Tennessee
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    I wanted to thank you for taking the time to see that I got everything I actually ordered... and more. You went above and beyond to ensure that I was satisfied with your service. That is a welcomed change. Too many companies these days are less concerned with customer service and more concerned with bottom line. I just wanted to let you know that I did receive the truffles, and the added products. You have truly lived up to your promise of 100% customer satisfaction. You can rest assured that I will use your services in the future.

    ZoeyOneida, New York
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    Hi, I recently purchased an early Mother's Day gift for my mom. (I am writimg this on her behalf because my mom is older and doesn't use the computer much) I was so delighted when she called to let me know she received a package and the presentation was not only beautiful but the chocolates were excellent. It was such a nice surprise and I could hear in her voice that the 'experience' made her feel very special. Thank you for making this a pleasant experience for not only my mother but for me as well.

    K QuinnIndiana
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    Thank you for your great customer support as usual.

    GerardoLafayette, Louisiana
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    Thank you so much!! Your customer service is great and appreciated!

    NatalieCalgary
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    Thank you so much for your help with the discount. In all the times I have used chocolate.org it has been an excellent experience, which is why I keep coming back. Your support staff is always quick, efficient and friendly.

    JudyGlendale, Arizona
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    Had you not made sure that your customers were happy and followed up on the order, it could have turned out quite differently. Not only will I be ordering again in the future, I will be leaving a very positive Feedback on your site as soon as I am able to do so.

    VictoriaFlorida
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    Thank you very much. I really appreciate all the effort you put in to help me. Obviously the service that your company provides is as high quality as the products you sell. I'm very impressed!

    DougColorado
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    You have just delivered a parcel to my husband and I would just like to thank you for this delivery. He is very pleased with the chocolates and they were received in perfect condition. Once again thank you.

    ElaineUnited Kingdom
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    It's GREAT to have wonderful customer service to deal with ... most of them leave me pulling my hair out and saying a few 'choice' words! Thanks SO much!

    Bobbie
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    Thank you. I appreciate your help. I really do. I was worried that it wouldn’t go through. You were very helpful and kept me calm. I will surely purchase from you again.. I'm already planning my next one.

    Feth M.
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    Thank you for a very excellent customer service experience. It was an easy process and very prompt. We love the Chocolate.

    Larry
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    I am impressed with the service from chocolates.com and would not only use them in the future, but recommend to my friends.

    Michelle
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    Thank you so very much. You are a great company and have helped me out several times. I will recommend you to all my chocolate loving friends!

    SallySurprise, Arizona
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    WOW, that was a fast response! Thanks so much for such wonderful customer service - I am going to the site right now to place an order. THANK YOU!

    GinaNew York
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    It is a pleasure to work with such an efficient and helpful company. I will definitely be using your company for gifts again very soon!

    BarbFlorida
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    Can I just say that I am loving your customer service with this? So rare in today's business climate.

    ReneeWashington DC
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    Just a note of sincere thanks for re-sending the chocolate order to our future daughter-in-law who is just finishing up her OB/GYN rotation. She claims that the flavor and texture of the fine chocolates gave her the super powers she needed to stay up all night and feel good. So, that's some pretty serious stuff. THANK YOU! Until our next order I will remain, gratefully yours.

    JimBrownsville, Texas
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    I truly appreciate your assistance. This has been one of the most professional transactions I have ever engaged in with a business regarding such a thing. Because of your prompt service and because of the fact that this was absolutely no hassle, I will recommend your site to all of my friends and I will shop with you in the future. Thank you very much. I truly appreciate your help.

    Tyler D. HumphreysDeployed
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    Thank you very much for all of the help and work to keep me, the customer, happy!

    Joel H.Florida
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    Thank you for the fast response, I greatly appreciate your customer service.

    StephaniePembroke, Massachusetts
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    Thank you for the prompt reply, I appreciate it, always nice to receive good customer service Ill be sure to recommend you to others.

    TimUnited Kingdom
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    Great service. The order arrived a day earlier than projected. The recipient was ecstatic. Thank you so much.

    CarolColorado

 

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    This was my first time visiting your web site and I just LOVED it! It was, without a doubt, the easiest, most efficient, selection & navigation system EVER!!! thanks for making my gift giving so easy & I'll be sure to use you (as well as recommend you) tons more in the future!

    CathleenWestwood, Massachusetts
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    I just had to send a big Thank You....Joe you rocked and the truffles came packed wonderfully. It overcame the heat we've been experiencing lately and arrived perfect. Hubby loves them too!! Thanx again & I will be referring my friends!!

    RochelleAlta Loma, California
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    You have provided very good support!

    SylviaEdmond, Oklahoma
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    That is exemplary customer service. Thank you!

    AudreyWisconsin